Privacy Policy
Welcome to Carsmart's Privacy Policy. Your privacy is important to us, and this document outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our platform, you agree to the practices described herein, ensuring a secure and transparent experience for all users.
This Privacy Policy was last updated in October 2023.
Motorway Online Ltd (“Motorway”, “we” or “us”) is an online used car marketplace. Save for where specified otherwise, capitalised terms on this page shall bear the same meanings as those given to them in our Terms and Conditions.
We offer you the ability to track the value of your vehicle over time and to sell your vehicle to dealers who compete to give you their best price. We offer these Services through this website, www.motorway.co.uk, and/or our iOS or Android application (together referred to as the “Website”).
In order to provide these Services, we require certain information about you and your vehicle. This privacy policy details the types of personal information we collect and process about you, what we use them for, how we use them, who we share them with and why. Please read this policy carefully and contact us using the details set out below, if you have any questions. If you disagree with any of the ways in which we might use your personal data in this privacy policy, you should not use our Services.
Information we process about you
When you take up our Services or use the Website, we will collect certain information about you, such as:
- basic contact information which you provide to us;
- information to enable our Car Buying Partners and/or any third party transport providers to collect and inspect your car;
- your account details and account profile;
- images, video, technical, and/or model information of your car;
- photographs or scans of documents relating to the ownership and history of your car;
- records of how you use our Services and/or your account;
- information we obtain from public sources (such as the DVLA);
- information we receive from third parties (e.g., business partners, service providers, advertising networks, analytics providers, automotive data providers, search information providers or social networks);
- records of communications you have with us (e.g., emails, texts, call recordings);
- other information you provide to us voluntarily, including as part of a survey or promotion; and
Information we process about you
When you take up our Services or use the Website, we will collect certain information about you, such as:
- basic contact information which you provide to us;
- information to enable our Car Buying Partners and/or any third party transport providers to collect and inspect your car;
- your account details and account profile;
- images, video, technical, and/or model information of your car;
- photographs or scans of documents relating to the ownership and history of your car;
- records of how you use our Services and/or your account;
- information we obtain from public sources (such as the DVLA);
- information we receive from third parties (e.g., business partners, service providers, advertising networks, analytics providers, automotive data providers, search information providers or social networks);
- records of communications you have with us (e.g., emails, texts, call recordings);
- other information you provide to us voluntarily, including as part of a survey or promotion; and
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